Frequently Asked Questions

Here are some answers to common questions. If you cannot find an answer below, feel free to contact us! Most responses are within one business day!

GERMINATION INFORMATION

We have include detailed germination information on each listing online. You can use the 'Search' feature to locate the listing, or if you created an account you can quickly find your items (and germination info) from your orders page! Perennials sometimes need a little TLC, and can take more time to grow than annual seeds.

SHIPPING TIMES

We ship orders daily! The checkout page will display the shipping times for your area. There are occasional delays in post due to COVID. Order early for best results! 

ADD TO AN ORDER

If you have just placed an order, and you have not yet received the shipment notification, it may be possible to add to your order! You can simply place the second order, and we will combine the shipments and refund the shipping on the second order. If you are not sure if your first order has shipped yet please contact us, as we can only combine shipping if the order has not yet been processed/shipped.

ORDER INQUIRIES

Please provide your full name and order number if your inquiry is about an existing order.

STILL HAVE QUESTIONS? 

You can use our contact page if you have questions. We do our best to respond quickly!

Thank you for your patronage. We look forward to serving you soon!

The Ferri Seeds team