Shipping policy
SEEDS SHIPPING
CANADA
Free shipping on seed orders of $75 or more in Canada! Standard shipping is 8.95. Various shipping options are available at checkout which includes courier shipping options. Smaller orders generally do not have tracking, and may take more time to arrive, please plan accordingly for time spent in transit. Additional shipping costs may apply to very large seeds (such as some palm and nuts), and to orders in extremely remote areas.
UNITED STATES
All USA orders are free of any additional costs, duties, tariffs or taxes. Standard shipping to the USA from Canada is flat rate, starting at 9.99 USD. Other shipping options are available at checkout, and include a tracked option (recommended). Large orders are automatically upgraded to tracked shipping for 14.99 USD. We process USA orders weekly. Standard shipping to USA is approximately 7-25 business days from Canada. Orders arrive via USPS. If you selected tracked shipping, tracking information will be provided as soon as your order is shipped, and becomes active once your order is through customs and in USPS hands. If you did not select tracking, unfortunately there are no updates between order processing and arrival. Shipping seeds to the USA has many hurdles, though we fully take care of them for you, we ask for patience as we navigate these processes. Your order may take the full 25 business days to arrive.
BAHAMAS, BERMUDA, ICELAND, NORWAY
Tracking will be provided. Shipping times are displayed at checkout.
SWITZERLAND, JAPAN, NEW ZEALAND, SOUTH KOREA
International shipping is available to some countries with a minimum seed order of $125. Phytosanitary certificates are required for most countries, and are included in the cost of shipping. Most customers simply place an order, and we take care of the processes and certification. We recommend avoiding woody species and pelleted seeds as these are highly regulated. Most other seeds are allowed in most countries, with few exceptions, though we cannot be fully sure until we apply for the phytosanitary certificate, which we do after the order is placed. If all or some of your seeds are allowed then a certificate will be issued and your order will be shipped. Once a certificate is issued it is non-refundable. In the event that none of your seed order is allowed in your country (extremely rare) a certificate will not be issued, and you will be fully refunded. If you would like to know if your seeds are allowed before you order, you can contact your local National Plant Protection Organization to see if they are allowed. Shipping rates are displayed at checkout which is accurate for almost all areas. If your area has shipping rates in excess of this we will contact you. Shipping times are displayed at checkout. Tracking will be provided. Note the shipping address and billing address must either be the same address, or at least be in the same country.
AUSTRALIA
Orders can be shipped to Australia though due to some unsuccessful deliveries, we can only ship if the customer is willing to accept the risks and potential losses if the order is undelivered for any reason. A phytosanitary certificate and tracking are both provided. Please see the section above regarding phytosanitary certificates and ordering information.
EU COUNTRIES
We are extremely sorry we are currently unable to ship to EU countries due to recent changes in shipping requirements.
WE CANNOT SHIP TO
Africa, China, Croatia, France, French Polynesia, India, Israel, Philippines, Russia, Singapore, South America, Sweden, Taiwan
PLANTS SHIPPING (Canada only)
Plants ordered by Saturday are shipped the following Monday or Tuesday. If you also ordered seeds, your seeds will be shipped with your plants. Plants are shipped to Canada addresses only. Sorry we currently do not ship plants to BC or NFLD, though please check back in the fall.