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Here are answers to some of our common questions. You are welcome to contact us using the form below.
Order confirmations are sent by email, and occasionally get caught in the spam folder. The only time a confirmation is not sent is if no email address was provided at the time the order was placed, and then a text or SMS may have been sent.
As long as your order has not been shipped, we are happy to change your address. Please contact us right away with the revision. Once it has been shipped we can no longer edit the address.
We ship most orders by the next business day. When you are making a purchase you have multiple shipping time options at checkout. Your shipping time is displayed on the order confirmation page.
Canada orders generally arrive quickly, especially to Ontario and Quebec. Canada shipping times range from 2 to 14 business days, depending on the option you choose at checkout, and your location.
USA orders can take 7-25 business days due to the USA border laws and requirements, in order to get your seeds to you safely. See our shipping page for more information.
Currently we ship to Canada and USA addresses only. If you have a Canadian or USA address we are happy to ship there for you. We cannot ship to other addresses.
In efforts to continually improve and grow, we have been increasing seeds per pack for many of our products. If this change happens after an order is placed, then the product page will show the new higher count and may not match the seeds you receive. If you are still unsure, you are welcome to contact us and we can verify the seeds count at the time of order, and also provide a copy of the original order showing the seeds count.
Thanks for reaching out. We generally respond the same business day, or by the next business day. We look forward to responding personally soon!
We carry a diverse selection seeds from around the world, many are rare and hard to find!
Regular new seed stock, special cold/dry storage facility, and record keeping ensures our stock is fresh and ready to grow for you.
We welcome your contact. We reply the same day or next business day with a friendly and personalized answer to your inquiry!
Fast Delivery In Canada
We ship daily from Warkworth, Ontario to all of Canada.
Safe Delivery To USA
You order arrives simply and safely, free of additional border fees or taxes.
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