Ordering Information

HOW TO ORDER

Orders can be placed directly on our website. Simply use the 'Add To Cart' button. The cart will combine the shipping for you (our rates are flat no matter how many items you order)! When you are done shopping, you can use the cart to check out. We accept most methods of payment, which can be seen in the cart, or at the bottom of this page. 

WE SHIP TO MOST OF THE WORLD!

See our Shipping Information page for full details. 

GERMINATION

Our seeds are stored at cold temperatures, and we do our best to ship your seeds with great care! Some of our seeds can be challenging to germinate (they are rare for a reason). Seeds might need a special soil, a certain temperature, light or darkness to germinate, or may have other requirements. Sometimes even a light drying during germination can kill the seeds, or overwatering can do the same. Each listing will have detailed germination information. Please be sure you are comfortable with the amount of care and time that your seeds might need.

ADD TO ORDER

If you have just placed an order, and you have not yet received the shipment notification, it may be possible to add to your order! You can simply place the second order, and we will combine the shipments and refund the shipping on the second order. If you are not sure if your first order has shipped yet please contact us, as we can only combine shipping if the order has not yet been processed/shipped.

RETURNS

If you are unsatisfied with your product, you may return the unused/undamaged product, in the original packaging, within 30 days from the date of purchase for a refund on the purchase price. No shipping charges (or seed certification fees where applicable) will be refunded, and the original cost of shipping the seeds to you will be deducted from your refund. Undeliverable or refused orders will be charged a 20% restocking fee and shipping charges will not be refunded. Damaged items that are returned cannot be refunded. You are responsible for return shipping costs. To return your seeds, place them into the original packing, or in a suitable padded bubble envelope. Email us to request an RMA (returnable merchandise number) number: customercare@ferriseeds.com. All returns must have an RMA number issued, and a return address will be provided.